Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@detaillake.com

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As we are mobile, we can do our auto detailing at your home or office, as long as our work space is not inhibited by such things as low hanging tree branches, parked cars or anything else that would limit our access to our van or to your vehicle. We also allow clients to bring the vehicle to our garage. 

Our unit is completely self-contained - we bring our own water, power and supplies with no hidden costs. However it is sometimes easier and quiter to use a power outlet. 

A FULL DETAIL, typically requires anywhere from 1-4 hours, while an INTERIOR or EXTERIOR ONLY DETAIL requires around 1-3 hours. However please allow additional time of 30-45 minutes for our technican to arrive to service as they may be finishing a previous service and prearping to travel to next location. 

Yes we accept cards and cash. However we do not accept checks.

Yes, we would be glad to design a program to meet your specific requirements.

In some cases, stains will come off easier than others depending on their nature and how they are applied. With our expertise and experience, we can manage most scenarios (along with a variety of tools and solutions). In spite of all that, certain stains cannot be completely removed.

 

 

Auto detailing is probably the best and most valuable maintenance program for your vehicle. Car detailing is an important single process that covers a wide variety of techniques and products which, to get the best results, require considerable skill to apply. An effective way to maintain the condition of a vehicle by renovating and protecting its various surfaces.

We do not. Our professional detailers won't remove the seats in your car. The reason being is due to liability and safety associated with the task. The seats in vehicles have a certain specification of torque, and if the detailer was to remove them, it could cause a dangerous situation when putting them back on. Your seats are one of the most critical components in keeping you safe. We would not want to unplug or relocate anything that would risk that. With a variety of devices and brushes, we are able to thoroughly clean around the seat and remove most stains.

Professional car detailers have specialized products and extensive training and expertise in all aspects of auto detailing. This means they can quickly identify any issues with your vehicle and recommend solutions that will get it looking its best. You can try, but if it’s your first time, don’t expect too much.
You should take warm water and add a few drops of liquid soap. Use the microfiber towel to clean the steering and the dashboard area. Vacuum the carpets and seating.
To remove the stains, you might want to use rubbing alcohol after damping the stained area with water. Wash the mats if they are too dirty. Clean the windows and polish the entire interior to give it a shiny look.

We monitor the weather daily w. and if there is inclement weather in the forcast, we will contact you and give you the opportunity to re-schedule.

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